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Mountbatten Institute - London DB Programme
THE INTERNSHIP
For the initial pilot programme of collaboration between Mountbatten and Deutsche Bank we will be selecting a group of 10 trainees who will be assigned to teams in the Operations area of Deutsche Bank's London offices.
What follows below is a sample Deutsche Bank Role Profile for an intern in the Equity Operations area (Control Analyst) of the bank. It is included here to give potential applicants an idea of the kind of work and training opportunities that are offered through this partnership between Mountbatten and Deutsche Bank. Specific details about placement opportunities will be available at the time of interview:
Description of the team’s work
The primary role of the Control Analyst is to understand and take action to mitigate risk across the agency business (buying and selling stock to satisfy client orders) and escalate any known risk to management. The role requires the individual to interface across most functions within Equity Operations and the business (front office and their support teams). The role has a global reach requiring interaction with a global internal and external client base, including our offshore team in India.
The intern will come in at an Analyst level reporting to the Supervisor of the area. The team uses various reports and systems throughout the day to analyse risk, identify and solve problems, and determine what actions need to be taken and what risk needs to be escalated. To carry out their daily work effectively they will need to build up effective relationships with many internal client groups globally (other colleagues working within Deutsche Bank), including traders, salespeople, trade support, client support, settlements, and members of Operations management.
As the intern develops in the role there will be an opportunity to get involved in some of the specific complex break resolution which will give an excellent opportunity to develop risk management and prioritisation skills and test their knowledge of the front-to-back processes.
Examples of the type of project work which the intern will be expected undertake include:
- Root cause analysis of common break reasons and focus on improving inefficient or manually intensive processes.
- Creating and using effective statistical reporting methods to measure and improve team performance.
- Reviewing existing training materials and working on improved documentation and training packs.
- Reviewing internal client relationships and service level agreements and suggesting and implementing ways to improve our internal client relationships.
- Preparing a pack to explain the role of our team and its position within the organisation as a means of educating other groups in the organisation and promoting the work performed within the area.
- Developing and maintaining an internal web site.
By participating in the above projects the intern will gain an in depth introduction into Investment Banking Operations, specifically focused on front-to-back trade flows, risk management, process management, and building internal client relationships. This will involve developing the following transferable skills:
- Basic project management skills.
- ‘Power of Process’ or ‘Continuous Improvement’ techniques. - Advanced MS Excel, PowerPoint and Word skills. - Effective meeting and presentation skills.
- Client service skills.
- Techniques in networking and influencing.
- Web site build and development.
- Exposure to working with an outsourced team/ vendor relationship.
Skills and qualifications necessary in successful interns
To be successful in this role the intern should be able to demonstrate the following characteristics:
- Excellent communication skills.
- Self confidence.
- Self drive and ability to work without constant close supervision.
- Analytical approach to problem solving.
- Ability to grasp complex concepts and processes quickly.
- High level of computer literacy (competence in Outlook, Excel, Word and the Windows Operating system are essential).
- Desire to learn and be challenged.
- A forward thinking, innovative approach to problem solving.
- Excellent team working skills.
- Strong academic background - ideally with qualifications of a more analytical nature (the team manage some of the most complicated business scenarios in Equity Operations, making the role intellectually demanding).
Training and exposure available to the intern
All the teams’ roles and responsibilities are supported by comprehensive training documentation which includes details of how the agency control teams fits within the Equity Operations structure. The documentation will be available to the analyst from day 1 and can be provided in advance if required. The other analysts in the team and the supervisor will provide hands on training to support the documentation and show the intern the specific details of how to perform the role.
Working hours
Within core hours of 8AM to 6PM. Spikes in working hours may occur very rarely due to systems outages which present the bank with untypically high exposure to financial risk. These events are rare and any additional workload will primarily be distributed to the offshore team and permanent London Analyst.
What transferable skills will the intern gain?
The nature of the day to day responsibilities of analysts allows them to develop skills in effective time management, working to deadlines, working under pressure, prioritisation skills (both generic and specific to managing risk in an investment bank) and team work skills.
By participating in the various project initiatives the Intern will gain an in-depth introduction to Investment Banking Operations, specifically focused on front-to-back trade flows, risk management, process management, and building internal client relationships. This will involve developing the following transferable skills:
- Basic project management skills.
- ‘Power of Process’ or ‘Continuous Improvement’ techniques.
- Advanced MS Excel, Power Point and Word skills.
- Effective meeting and presentation skills.
- Client service skills.
- Techniques in networking and influencing.
- Web site build and development.
- Exposure to working with an outsourced team/vendor relationship.
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